Heatrub Neck Warmer [Unisex] ⚤

The Zerofit Baselayer Bible – Your Frequently Asked Questions about fit and size – ANSWERED!

The chances are, you’ve heard or read about ‘layering up’ as the only way to effectively keep cold temperatures at bay. Layer upon layer, restricting movement, making you sweaty and uncomfortable. AWFUL. But here at Zerofit, we believe in a very different approach. Our baselayer collection is designed to minimise the number of layers you need, whether that be with the Heatrub Ultimate Baselayer or Heatrub Move Baselayer.

This means greater freedom of movement, comfort and because of the pioneering Japanese technology utilised in the production of our baselayers, you will also experience superior warmth and temperature regulation.

But how should you wear our baselayers for optimal performance? Here are the most frequently asked questions – answered!

I’ve bought a Heatrub Ultimate Baselayer – what should I wear under it and over it?

The Heatrub Ultimate Baselayer should be worn directly against your skin, and you would wear another item of clothing over it such as a polo shirt, a jacket or waterproofs. Because it’s five times warmer than a regular baselayer, there is no need for multiple layers over the top, giving you superior freedom of movement for all activities.

I’ve bought a Heatrub Move Baselayer – what should I wear under it and over it?

The Heatrub Move Baselayer should be worn directly against your skin, there is no need for any layer underneath it. Regarding layers over the top, this depends on what sport or activity you’re using the Move for. If you’re a runner or a cyclist, we would encourage you to use the Move as the only layer you’ll need for those activities, but the technology still works if, for example, you’re a motorcyclist who is using it and needing leathers or a jacket over the top.

Are Zerofit baselayers unisex?

All of our baselayers are designed for male and female users – the stretch fabric of the material across the collection means the baselayers adapt to body contours.

How should my Heatrub Ultimate baselayer fit?

The Heatrub Ultimate do not work on compression or tightness to keep you warm – the Heat Threads actively generate the warmth rather than trapping your body warmth using compression as a technology. Therefore, it should be a snug fit against your body shape but not uncomfortably tight. You should be able to comfortably put your hands over your head and freely move your shoulders and arms without it feeling restrictively tight.

How have you worked out your size chart?

Our size chart is based on chest sizes assuming a regular body shape. If you have a larger than standard tummy you may be better to choose the next size up as more fabric is required to ensure the garment does not ‘ride up’. Similarly, if you’re a gym bunny and you’ve got a strong upper body in the chest and shoulders, always go up a size. For women, the same advice would apply to bust sizes.

Your size chart is based on chest sizes – how does the rest of the garment change as the chest size increases?

All parts of the garment increase in measurement as you go up the sizes, so the arms get longer and the body length of the baselayer increases too. If in doubt, always go up a size when it comes to the Heatrub Ultimate Baselayer.

Is there much difference between sizes?

Due to the unique stretch of the baselayer, you will find you can get into a number of sizes with a neater fit on the smaller sizes. Some consumers like a neater fit others like a looser fit, thus there is not a huge difference between sizes. 

Are all Zerofit baselayer styles the same fit?

There are slight differences between the MOVE and the other garments which follow the same size pattern. We recommend large in an ultimate is a 40-44” chest, in the MOVE its 43-47”. If you are a standard body shape and a 43/44” chest you could order large in both. 

How does your fit compare to other brands?

In our experience there are three main fits - USA fit (oversize), Scandinavian fit (slim) and UK fit (standard) and our products follow a UK fit. If you are used to USA brands, Zerofit products fit a little neater and if you are used to brands that are aimed at the Scandinavian market they will be a little bigger. Please note that some of the big brands offer different fits in the USA to that in Europe.

Why is the Neckline looser on the Heatrub Ultimate than a regular baselayer?

This is a design feature specific to this baselayer – during testing, analysis and feedback indicated that the traditional tight, high neckline created significant overheating for the users – our Japanese engineers created a more relaxed neckline to allow some heat to escape in order to minimise this issue.

Will the outer fabric on the Heatrub Ultimate Baselayer pill or bobble?

Due to the small element of wool (7%) in the Ultimate, there is a chance of pilling. In order to reduce the risk, we advise customers to wash the product inside out, and use a fabric shaver to help de-bobble the baselayer. Please note, this issue has only happened to a handful of customers. 

How do I wash my Zerofit baselayers?

Washing instructions are stated on the website product pages, but all garments can be machine washed at 30-40° - please do not use a tumble dryer afterwards.

We hope that this overview of fit assists in your selection and do not hesitate to contact us on info@zerofitusa.com.

Purchase your authentic base layer at Zerofit USA and enjoy free shipping if you are within the USA. For orders outside the US, contact us here today.

DELIVERIES OUTSIDE THE UNITED STATES

We can deliver to most countries around the world, please email us at info@zerofitusa.com to receive a quote. Please note any customs charges will need to be paid at the point of delivery and this is not the responsibility of Zerofit USA.

Returns and Refunds

At ZEROFIT, we want you to be able to shop with confidence. Should you be dissatisfied with a purchase from our website, you may return unused products in their original packaging and with any labels within 30 days of receipt for a full refund.

FREE RETURNS – WITHIN UNITED STATES

What Happens Next?

So that you receive the replacement goods as soon as possible, we advise that you place another order online as soon as you are aware that you will have to return the original purchase. This will minimize delay rather than having to wait for the goods to reach us and then be processed. Should you choose to use this method you should request a full refund of your original order when you send it back. In the case that you do not wish to place another order and would like a full refund, let us know and we will do this as soon as we receive your order back.

We begin to process returns as soon as they are received by our returns department.

Returns Address

Zerofit USA

1698 Aryana Drive,

Encinitas CA 92024

You should retain any proof of posting, receipt and tracking number for the item returned as we are unable to accept responsibility until a member of our staff has signed for receipt of the item.

Returning Goods to Zerofit Outlet Store

If you would prefer, you may also take the items you wish to return to our store where one of our members of staff will be happy to help. Please ensure that you bring your confirmation email, that you received after you placed your order, as your proof of purchase.

Please note that orders paid for with PayPal can be returned in store for a Gift Card to the value of the item(s) or exchanged for other item(s) available in store. If you would like to return the items that were paid for with PayPal for a full refund, you will need to return them using another method. Unfortunately, we cannot refund to your PayPal account if you return items to a store.

Returning Goods Via Courier

We offer a choice of ways to return items under our Free Returns promise, once you have decided which option you would like to use please contact us at info@zerofitusa.com with your preferred method and items being returned, the options for return are listed below:

Please contact info@zerofitusa.com to state which items are being returned and receive your free returns docket. After this a collection will be set up on a day that suits you to return the items to us. * Please note we cannot arrange the time it will be collected (e.g. 11.00-12.00) only the day that it will be collected.

Your goods will have arrived in an outer box please use this to return the parcel and not the inner box. We can only issue a full refund if the product (and packaging) is 100% suitable for resale!

Returning goods that came with a free gift

Any free goods that came with the item you wish to return for a refund should be returned if unused and in its original packaging. If you have used the free gift, then it should be kept, and the value will be taken off the balance that will be given back to you. Free gifts cannot be returned on their own for their original value or exchanged for a gift voucher.

Machine wash 40°C (optimum temperature 30°C)

Do not iron

Do not tumble dry

Do not bleach

Drip dry in the shade